This TechCrunch piece talks about how (predictably) Google wants to build the “ultimate personal assistant.” With Google’s collecting user preferences cross-platform and applying algorithms to ascertain intentions, getting around in the world, purchasing things, and interacting with others could get a lot easier.
But at what cost? The success of any platform that becomes a personal assistant in the cloud would depend entirely on the collection of vast amounts of information about the individual. And since Google makes its fortunes on advertising, there is no reason to be confident that the information gathered will not be put to uses other than adding conveniences to the user’s life. Simply stated, the platform is privacy-destroying.
What if one wants to opt-out of this utopically convenient future? Might such a person be unfairly disadvantaged by, for example, choosing to undertake tasks the “old fashioned” way, unassisted by the privacy eviscerating tools? This points to larger questions about augmented reality. As a society, will we implement regulations to level the playing field among those who are not augmented versus those who are? Questions of social justice in the future may take a different tone.
Two members of an LLC sued another member and the company’s manager of information services alleging violation of the Stored Communications Act, 28 U.S.C. 2701 et seq. Defendants moved to dismiss for failure to state a claim. The court denied the motion.
Plaintiffs alleged that the LLC’s operating agreement required “Company decisions” to be made based on four of the five members voting in favor. The company had no policy in place authorizing the search and review of employees’ email messages, nor did it inform employees that their email may be accessed. Plaintiffs did not consent to their emails being searched and reviewed.
In connection with a dispute among the LLC members, one of them allegedly (in cooperation with the manager of information services) accessed the company’s email server using administrative credentials. She allegedly performed over 2,000 searches, retrieving other members’ communications of a personal nature, as well as communications with those members’ legal counsel.
Defendants moved to dismiss under 12(b)(6), arguing that plaintiffs could not show the access was unauthorized. Defendants argued that there was no electronic trespass, as the access was accomplished simply by company procedure.
The court rejected defendants’ arguments, finding that plaintiffs had sufficiently alleged an SCA violation, since plaintiffs had not consented to the access, and because no policy existed permitting an individual to search and review emails of members or employees absent the four-fifths approval required by the operating agreement.
Joseph v. Carnes, 2013 WL 2112217 (N.D.Ill. May 14, 2013)
Hoang v. IMDb.com, No. 11-1709, W.D.Wash. (Jury verdict April 11, 2013)
The case went to trial on the breach of contract claim. The jury returned a verdict in favor of IMDb.
Though we don’t know the jury’s thinking (we only have a simple verdict form), IMDb had argued, among other things, that its investigations of plaintiff’s birthday were in response to requests she had made. In 2008, plaintiff had asked IMDb to remove a false (1978) birthdate plaintiff had submitted a few years earlier. When IMDb conducted its own research, it found plaintiff’s real birthdate in public records, and published that. The jury found this did not violate IMDB’s Subscriber Agreement.
Huntington Ingalls Inc. v. Doe, 2012 WL 5897483 (N.D. Cal. November 21, 2012)
A federal court in California has allowed a party to subpoena Google to learn the identity of a Gmail account owner, even though that owner did nothing to involve himself in the dispute.
A contractor that plaintiff hired accidentally emailed “property” belonging to plaintiff to the wrong email address. (The court’s opinion is not clear on the nature of this “property,” but we are safe in assuming it was some sort of proprietary information.) Plaintiff sent messages to the Gmail account seeking return of the property, but the unknown account owner did not respond.
Plaintiff filed suit in federal court against the anonymous account holder (John Doe) seeking declaratory and injunctive relief (i.e., to get the property back). Since plaintiff did not know Doe’s identity, it sought expedited discovery so that it could subpoena Google for the identifying information.
The court granted the motion for leave to send the subpoenas. It found that:
- without the subpoena, plaintiff would have no other way to obtain “this most basic information”
- the subpoena was the exclusive means available to plaintiff to protect its property interest
- plaintiff’s proposed procedure guarded Doe’s due process rights by requiring Google to give Doe notice of the subpoena and an opportunity to object
The court’s opinion shows how any privacy interest in one’s email account information is tenuous at best. In this situation, the target of the unmasking efforts was, as they say, minding his own business, not doing anything to inject himself into any dispute.
Moreover, unlike many previous cases in which courts have required the party seeking discovery of an anonymous party’s identity to put forth facts showing it has a good case, there was no claim here that Doe did anything wrong. Instead, it was the sender’s mistake. One could find it unsettling to know that other peoples’ errors could cause a court to order his or her identity to be publicly revealed.
Photo courtesy Flickr user Bart Heird under this Creative Commons license.